Why Planned Maintenance Saves London Blocks Thousands
Reactive maintenance is the most expensive way to manage a residential block. Emergency call-out premiums, unplanned void periods, and compounding structural damage from delayed action consistently cost 3x more than the same works carried out under a planned programme.
A well-structured PPM schedule identifies defects before they become emergencies, allows works to be properly tendered under Section 20 where required, and provides a defensible maintenance record for insurance, compliance, and leaseholder disputes.
The Cost of Going Reactive
Our Maintenance Services
From annual PPM programmes to 24/7 emergency callouts, we provide the full spectrum of building maintenance for London's residential blocks and landlords.
Planned Preventative Maintenance (PPM)
Bespoke annual and multi-year PPM schedules for residential blocks — covering fire doors, communal decorations, roof inspections, and M&E servicing.
Rapid-Response Reactive Repairs
24/7 emergency callout for burst pipes, failed fire doors, structural damage, and any urgent building defects. Response times from 2 hours.
Structural & Fabric Repairs
Masonry repairs, render patching, roof and gutter maintenance, window and door repairs, and all general building fabric upkeep.
Fire Door Inspections & Remediation
BM TRADA certified fire door inspections, gap adjustments, intumescent seal replacements, and full FD30/FD60 remediation within PPM programmes.
Section 20 Consultation Support
We support managing agents through the Section 20 major works consultation process — from specification writing to leaseholder communication and contractor appointment.
Compliance Documentation
Every maintenance visit is documented with a detailed works record, photographic evidence, and compliance certificate — supporting your Golden Thread obligations.
Frequently Asked Questions
What is the difference between planned and reactive maintenance?
Planned preventative maintenance (PPM) involves scheduling regular inspections and works in advance to prevent failures before they occur. Reactive maintenance is responding to defects after they arise. PPM typically costs 3x less than reactive repairs because issues are caught early, works can be properly tendered, and emergency call-out premiums are avoided.
Do you provide maintenance contracts for residential blocks?
Yes. We offer annual and multi-year maintenance contracts for residential blocks, covering everything from routine fire door inspections and communal area decoration to emergency reactive repairs. Contracts include a dedicated account manager and guaranteed response times.
How quickly can you respond to emergency building repairs?
For contracted clients, we offer a 2-hour emergency response for critical defects such as burst pipes, structural damage, or failed fire doors. For non-contracted clients, we aim to attend within 24 hours for urgent works.
Can you handle Section 20 major works as part of a maintenance programme?
Yes. Where planned works exceed the Section 20 consultation threshold (currently £250 per leaseholder), we support managing agents through the full consultation process — including notice of intention, specification, tender, and notice of reasons — ensuring full legal compliance.
What areas of London do you cover for building maintenance?
We cover all London boroughs with a particular focus on prime central and south-west London. Our maintenance teams operate across Kensington, Chelsea, Westminster, Islington, Wandsworth, Richmond, Lambeth, Southwark, and surrounding areas.